Faq

Frequently asked

questions

MOLD DAMAGE RESTORATION FAQS

Mold in your home is dangerous and can cause considerable health problems. This is especially true for those who already suffer from an allergy, have a weakened immune system, or deal with respiratory problems. Common health problems caused or worsened by mold include: breathing problems, allergies, aspergillosis, inflammation, infection, bronchitis, chronic rhinosinusitis, other health issues​

Simply put, bleach can be used to remove some mold traces you find on nonporous surfaces. However, bleach will NOT clean mold. When you notice a mold infestation on a porous surface, the mold has already spread deep inside it. After the infestation happens, mold keeps spreading under the visible surface of porous materials. If you just clean the surface with bleach or a similar solution, mold will return in a short time.​

Both mildew and mold are fungi we often find inside our homes. They spread easily, thrive when the environment is moist, and can live on different surfaces. It is difficult to remove them, and when you do not do it properly, these harmful microorganisms quickly affect a much larger part of your home. We can describe mildew as a type of mold and mold as a fungus that grows in green or black patches and features multiple identical nuclei. Those patches can easily penetrate affected materials.​

Sometimes, mold remediation is covered by homeowner’s insurance. It can also be included in water damage repairs. However, not all policies cover mold removal related procedures. Get in touch with your provider to see if you are covered or not.​

Usually, mold remediation does not force you to move out of the home. We enclose the work area with the use of plastic sheeting and completely isolate it. However, there are exceptions to this. For instance, when a critical room is affected, like the only bathroom or the kitchen, you might want to consider leaving home and arrange temporary quarters. A full mold remediation project can take 5 to 10 days and the area we work on is not accessible during the time.​

Priority One Mold Inspections offers full-service mold removal and remediation using innovative and eco-friendly solutions to keep you, your family, and the environment safe. Visit our Mold Restoration Services page to learn more about our offerings.​

WATER DAMAGE RESTORATION FAQS

Every water damage situation is different and has its own unique solution to it. However, the general process is the same and consists of the following steps:

 

  1. Contact. Our specialist will ask you a couple of questions that will help us in dealing with your water problem efficiently and quickly. This initial contact is very necessary for an efficient and fast restoration.
  2. Water Damage Inspection and Assessment. We also inspect the water damage caused to your property and then create an effective plan for its successful restoration. 
  3. Water Extraction and Removal. Usually, thousands and hundreds of gallons of water are removed via pumps and vacuums. Our professionals focus on starting this process right away in order to reduce damage and help in the prevention of mold growth.
  4. Dehumidification and Drying. After the water is removed, our special equipment targets the water that is not easy to access. This process makes use of scientific drying methods in order to draw out the water and moisture left behind via dehumidifiers and air movers.
  5. Sanitizing and Cleaning. Water damage affects your furniture, belongings, clothing, and other items, and we ensure that your items can be revived using specialized techniques. Our experts also sanitize the area using antimicrobial treatments and remove odor via fogging equipment and industrial air scrubbers.
  6. Restoration. This is the last step and restores your property to its pre-damage condition. This restoration step can be minor, such as replacing some drywall panels, and sometimes it can be major, such as the reconstruction of the entire house.

Any time water ends up where it’s not supposed to, the consequences can be disastrous. From a flooded basement and leaking pipes to sewage backups and septic tank failures, you can count on our professionals to handle your water damage the right way. Water mitigation services will help you not only get rid of unwanted water, but also prevent further damage of mold and mildew and get your property back to normal. 

 

Priority One Mold Inspections offers full-service water damage restoration services using innovative and eco-friendly solutions to keep you, your family, and the enviornment safe. Visit our Water Damage Restoration Services page to learn more about our offerings.

After any water damage, your main focus must be safety. You should ask yourself whether it is safe to stay in or even enter your house. Look out for electrical hazards and wet materials in the house that can cause slipping. 

 

Call professionals to help you get things in order. Prior to their arrival, you can follow these tips to stay safe

  • Avoid walking through damaged areas unnecessarily to prevent the spread of soot particles. 
  • Cover electronic and undamaged items with a piece of cloth so that they remain safe from soot.
  • Don’t try to fix a faulty electric circuit or gas pipeline. 
  • Stay away from cracked ceilings or walls. 
  • Avoid consuming food items affected by smoke or soot. 
  • Avoid using electric switches in affected areas.
  • Avoid using laundry items affected by smoke or soot. 
  • If your property is covered by insurance, get in touch with your agent to begin your claim.
  • Secure any valuables to protect them from burglars.

The most common indication that your home or business has water damage is the presence of dampness. Dampness is often caused by water leakage from a roof, pipe, or internal condensation. Another sign of water damage is musty odors and stains present in various areas of the property. If you experience any of these symptoms, it is best to call the professionals at Priority One immediately.

 

The first thing you should do is try to stop the water from coming in. If you can close the door to the room that’s flooding, do so. If there’s a lot of water coming in, you may need to place some buckets or pots around the room to catch it. Once you’ve stopped the water from coming in, you need to start drying out the room. You can do this by using a fan or dehumidifier. If there’s a lot of water damage, you may need to remove the wet carpet and padding. You should also open up the windows and doors to let fresh air flow in. These steps should help until professionals can arrive and ensure the property is dry. 

 

FIRE DAMAGE RESTORATION FAQS

Call professionals to help you get things in order. Prior to their arrival, you can follow these tips to stay safe:

 

  • Avoid walking through damaged areas unnecessarily to prevent the spread of soot particles. 
  • Cover electronic and undamaged items with a piece of cloth so that they remain safe from soot.
  • Don’t try to fix a faulty electric circuit or gas pipeline. 
  • Stay away from cracked ceilings or walls. 
  • Avoid consuming food items affected by smoke or soot. 
  • Avoid using electric switches in affected areas.
  • Avoid using laundry items affected by smoke or soot. 
  • If your property is covered by insurance, get in touch with your agent to begin your claim.
  • Secure any valuables to protect them from burglars.

Priority One Mold Inspections offers full-service fire damage restoration services using innovative and eco-friendly solutions to keep you, your family, and the environment safe. Visit our Fire Damage Restoration Services page to learn more about our offerings.

This depends upon the complexity of the fire damage. If the damage only spread to one room or part of the property, residents may be able to stay. However, it may be more beneficial to vacate the property until it is restored for both safety reasons, and so that the professionals at Priority One can complete the work in a timely and thorough manner. Speak to our professionals, and we can discuss what is appropriate for your unique situation!

 

For the most part, yes. Items that have not been totally incinerated can be sent out to a specialist who may be able to clean and revitalize them. At Priority One, we will work hard to ensure that we can restore as many of your possession as possible. 

 

The leading causes of residential and commercial fires are carelessly discarded smoking materials and cooking equipment. To prevent these common fire hazards, take precautions while you’re cooking– particularly if you’re frying or broiling food. If grease catches on fire in your kitchen, smother it with a pot lid or baking soda to extinguish the flames.

 

One of the best ways to prevent a winter house fire is to keep your fireplace and chimney clean. Make sure you have a screen in front of the fireplace, and never leave a fire burning unattended. Be sure to put out all fires before going to bed or leaving the house.

 

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the with the release.